Mid-Level It Technician Tier Ii
REDBOXX | DURBAN, KWAZULU-NATAL
Job Description:
Escalate level 3 calls to appropriate technicians and follow up on open calls. Timely resolution of these calls within procedural deadlines.
We are looking for an entry-level employee, with no prior experience required. If you are proactive and eager to learn, come join us.
- Requirements:
- Willingness to learn and develop.
- Good communication and organization skills.
- Teamwork and responsibility.
- Basic computer skills are a plus.
- Responsibilities:
- Provide support in administrative and operational activities.
- Answer and direct telephone calls.
- Organize and file documents.
- Participate in projects and provide support in daily tasks.
- Benefits:
- Transportation allowance.
- Meal allowance.
- Medical assistance.
- Opportunities for growth and training.