Contact Center Planning Analyst
SPOODIFY | TAGUIG
Job Description:
Determine staffing targets, call volume trends and forecast changes based on capacity model. Facilitate project work and schedule change adjustments.
We are looking for a young talent to join our team in a position with no previous experience. If you are proactive and want to learn, contact us!
- Requirements:
- Willingness to learn and adapt to new challenges.
- Good verbal and written communication skills.
- Organization and responsibility.
- Basic knowledge of computer tools.
- Responsibilities:
- Assist in customer service and administrative support.
- Manage and organize files and documents.
- Provide assistance with projects and day-to-day tasks.
- Perform support activities in various sectors of the company.
- Benefits:
- Transportation allowance.
- Meal allowance.
- Medical assistance.
- Continuous training and growth opportunities.